Privacy Policy

  • Privacy Policy

    Your Privacy Matters

    We are committed to protecting your privacy and ensuring the security of your personal information.

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Last updated: January 2025

1. Introduction

Three Guys ('we', 'our', or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile app, or place orders through our online ordering service. By using our services, you consent to the data practices described in this policy.

2. Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact us. This may include: name, email address, phone number, delivery address, payment information, and order history. We also collect information automatically when you use our website or app, including IP address, device information, browser type, and usage data.

3. How We Use Your Information

We use the information we collect to: process and fulfill your orders, communicate with you about your orders, provide customer support, improve our services, send promotional offers (with your consent), ensure security and prevent fraud, comply with legal obligations, and analyze usage patterns to enhance user experience.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with: delivery partners to fulfill your orders, payment processors to process payments, service providers who assist in our operations, law enforcement when required by law, and in connection with business transfers or mergers.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use encryption for sensitive data transmission and maintain secure servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, analyze site traffic, and provide personalized content. You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.

7. Your Rights (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), you have the following rights: Right to access your personal data, Right to rectification of inaccurate data, Right to erasure ('right to be forgotten'), Right to restrict processing, Right to data portability, Right to object to processing, and Right to withdraw consent. To exercise these rights, contact us at info@threeguyswishaw.co.uk.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will delete or anonymize your information when it is no longer needed for these purposes.

9. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

12. Marketing Communications

We may send you marketing communications about our products and services if you have provided consent or if we have a legitimate interest. You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the 'Last updated' date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

14. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at: Email: Info@threeguysuk.com, Address: Three Guys, Unit 4 Innerleithen Dr, Wishaw ML2 8SA, UK.

15. Complaints

If you believe we have not handled your personal information in accordance with this Privacy Policy or applicable data protection laws, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK. You can contact the ICO at ico.org.uk or by calling 0303 123 1113.